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8 Simple Rituals That Build a Stronger Culture

How can you shape the right priorities and behaviors in your organization’s ecosystem? By setting the example—starting here. By Arthur Yeung and Dave Ulrich You already know your organization needs a strong culture to function at its best. But you also need people to put the right rituals in place […]

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It’s Time to Stop Training Managers to Give Feedback

Instead, teach your employees how to seek it. By Jeanine Prime, Ph.D., and Brian Kropp Here’s a dispiriting stat: Only 38 percent of HR leaders believe their performance management (PM) systems are keeping up with the pace of business, according to Gartner’s 2019 Performance Management Benchmarking Survey. Sound familiar? Those same leaders […]

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The Feedback Reality

Positive feedback alone won’t cut it. To truly reach your employees (and achieve personal growth) you need to take the bad with the good. By Dale S. Rose, Ph.D., John W. Fleenor, David W. Bracken, and Allan H. Church We live in a world filled with feedback. In the digital […]

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Feedback Works. You Just Suck at Selling It

Constructive criticism can transform an employee’s trajectory—and your organization’s culture. But no one will buy it if you don’t market the message. By Angela Lane and Sergey Gorbatov Here’s a simple truth: Feedback drives improvement.  It can trigger a powerful, virtuous cycle of development: awareness, deliberate practice, positive reinforcement, course […]

New Ways to listen
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The New Way to Listen to Employees

In a world of analytics, workplace surveys are going extinct. If you really want to learn about the people in your organization, you’ll need to start monitoring them—with their permission.  By Brian Kropp, Ph.D. For as long as you’ve been tasked with learning about your employees, you’ve undoubtedly used large-scale […]

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The Feedback Fallacy

Most managers only like giving good feedback. But if you really want to break through to your employees and build a culture that lasts, it’s time to go negative. By Angela Lane and Sergey Gorbatov “Can I give you some feedback?” is one of the most loaded questions in our […]