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How Trust Trickles Down the Corporate Ladder

Trust is a must in the workplace. Where does it begin? You might be surprised. By Ashley Keating Employees have to trust their managers, and vice versa. A good relationship between both parties boosts organizational commitment, performance, and cooperative behaviors. But building that bond doesn’t begin with the boss—it starts […]

Change

Great Change Leaders Have Two Faces

They’re skilled in both pushing and pulling. Here’s how to adopt each approach.  By Jack Zenger and Joe Folkman What’s the difference between leadership and management? This isn’t a set up to a lame joke you’d tell at the office holiday party, but rather, a serious question that management scholars […]

Ideas

Be an Email Whisperer In 2020

You’re spending a third of your workweek answering emails. Here’s the better way. By TalentQ Editors Incessant inbox monitoring is an obvious, giant time suck. A McKinsey analysis shows email takes up 28 percent of the average professional’s workweek. But email itself isn’t the problem—it’s how we use it that […]

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The Right and Wrong Way to Give Suggestions

Beware: The kind of note you put in the suggestion box could be holding you back. By Ashley Keating Employee suggestions keep a workplace churning—but some ideas stick more than others, finds a new study in the Journal of Applied Psychology. In fact, one type of tip could totally backfire. Suggestions […]

Leadership

Executive Team Dysfunction, Defeated

Top teams can topple from the weight of too many leaders. Use this model to keep all your best executives in the same room—and actually get them to work together. By Raphael Prager, Ph.D., and Allan Church, Ph.D. Everyone knows an executive leadership team (ELT) is critical to the success […]

Ideas

The Surprising Secret to Forming Winning Teams

When you mix all-stars with amateurs, everybody wins. By Ashley Keating Remember back in school when you were randomly paired with classmates to complete a group project? Some high performers picked up other students’ slack, leading to frustration. All these years later, the same dynamic exists in work groups, according […]

Talent B.S.

Do You Need a Killer Instinct?

Some research says psychopaths make great CEOs—and the heartless exec in the corner office agrees. But a deeper dive into the science suggests you shouldn’t rip out your ticker just yet. By Peter D. Harms, Ph.D., and Karen Landay Are you on the psycho path to success? Although we wish […]

Performance

Perceived Organizational Support: A Metric that Matters

A higher POS can boost an employee’s performance, job satisfaction, self-competence, and happiness. By Ashley Keating It’s one thing to preach better employee engagement, but how can you tell if you’re actually hitting the mark? Meet perceived organizational support (POS), a metric that can tell you how much your employees think […]